How It Works

Get connected worldwide in just 3 simple steps

1

Choose & Purchase

Select your destination and data plan. Complete your purchase securely through our website. You'll receive an instant confirmation email.

  • • Browse 200+ countries
  • • Compare data plans
  • • Secure Stripe checkout
  • • Instant email delivery
2

Scan & Install

Open your email and scan the QR code with your phone's camera. The eSIM will install automatically on your device.

  • • QR code in your email
  • • Works with camera app
  • • Automatic installation
  • • No technical knowledge needed
3

Travel & Connect

Arrive at your destination and your eSIM activates automatically. Enjoy fast, reliable internet without roaming charges.

  • • Automatic activation
  • • Instant connectivity
  • • No roaming charges
  • • 24/7 support available

Detailed Process

Before You Travel

1. Check Device Compatibility

Ensure your device supports eSIM technology. Most modern smartphones (iPhone XS+, Samsung Galaxy S20+, Google Pixel 3+) are compatible.

2. Choose Your Plan

Select based on your destination, data needs, and trip duration. We offer single-country and multi-country plans.

Installation Process

iOS Installation

  1. 1. Open Camera app and scan QR code
  2. 2. Tap "Add Cellular Plan" notification
  3. 3. Follow on-screen setup instructions
  4. 4. Label your new eSIM plan

Android Installation

  1. 1. Go to Settings → Connections → SIM Manager
  2. 2. Tap "Add eSIM" and scan QR code
  3. 3. Wait for eSIM to download
  4. 4. Enable the new data plan

At Your Destination

Automatic Activation

Your eSIM will automatically connect to the best available network when you arrive. No manual setup required!

Dual SIM Usage

Keep your home SIM active for calls and texts while using the eSIM for data. Perfect for staying reachable and avoiding roaming charges.

Common Questions

How long does setup take?

Installation takes just 2-3 minutes. The eSIM profile downloads instantly, and activation happens automatically when you reach your destination.

What if I need help?

Our support team is available 24/7 at support@citrusmobile.com. We provide step-by-step assistance for any setup issues.

Can I use it immediately?

You can install the eSIM immediately after purchase, but data service begins when you first connect to a network in your destination country.

What about my home SIM?

Your original SIM remains active. You can use both simultaneously - home SIM for calls/texts and eSIM for data. Perfect for avoiding roaming charges!

Ready to Get Started?

Join millions of travelers who trust CitrusMobile for reliable internet worldwide.

Choose Your Plan